SkyGlass app login server status*

* Some users are unable to connect to the SkyGlass login server despite the server being online and available. Our research indicates a "tier 3 level internet outage" is occurring for about an hour each day around 8 pm UTC. This has happened for several days concurrently and we continue to monitor and troubleshoot the issue.

If you are not able to login to the SkyGlass app please do the following ...

  1. Try to open the webpage. If you cannot open the webpage, that means you cannot reach our login server. If the above Uptime Widget reports UP, please contact your internet service provider and tell them you cannot connect to

  2. Fill out the support form and let us know you are not able to connect so we can continue to troubleshoot this issue.

Thank you for your patience and help while we chase down this issue.